Stage 01 · Day 0 – Day 1
Intake and triage
Establishing what happened, what was moved, and whether there is a route worth taking — before anyone commits to anything.
A case officer reads the submission in full and reconstructs a first timeline: how contact was made, what was transferred, through which rails, and when. The platform or entity named is checked against our case history and against public registers and warning lists. Triage answers one question honestly — is there a realistic route here?
Written case assessment — free, no obligation.
Stage 01
- Loss timeline reconstructed from the account of events and any documents provided.
- Payment method identified: SEPA/SWIFT transfer, card, e-money wallet, or crypto.
- Named platform checked against 21,000+ prior matters and public regulator warning lists.
- Time-critical routes flagged immediately — recalls and freezes are hour-sensitive.
- A written assessment sets out what is traceable, which jurisdictions apply, and the realistic options.
